Hagen Grey - Fireplace Frame
Available to order
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Expected delivery date: 17-11-2026
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Hagen Fireplace Surround from TAGU
The Hagen fireplace surround is crafted to combine traditional character with modern design. Its soft grey hue and clean, refined lines make it a natural focal point – whether placed in the lounge, bedroom, or study. This stylish surround lets you add warmth and ambience to your interior in an effortless and elegant way.
Please note: The insert is sold separately and is not included with this product.
Timeless Design with a Modern Twist
The Hagen surround features a minimalist, understated design that complements both classic and contemporary interiors. Its matte grey finish and smooth profile make it easy to coordinate with furniture and decorative items, while offering a visually calming centrepiece in any room.
Made from durable MDF, the surround is coated with several layers of paint and finished with a matte lacquer for a smart, long-lasting look. It arrives flat-packed and takes around 30 minutes to assemble – no tools required. Clear instructions and all fittings are included for a straightforward setup.
Included
- Hagen fireplace surround
- Assembly instructions and all necessary fittings
The Hagen surround is compatible with selected electric inserts from TAGU and bioethanol inserts from ScandiFlames.

